Reminder overseas taxpayers

June 24, 2025

The Dutch Tax Office (Belastingdienst) has started a pilot project to remind thousands of Dutch citizens living abroad to file their 2024 income tax returns. Many in this group have not yet submitted their tax declarations, even though the deadline of May 1 has already passed. Without action, these individuals risk receiving a late-filing penalty.

Two methods of contact

The pilot targets 2,000 taxpayers abroad who have not filed their tax returns. The Tax Authority is testing two approaches:

1. Contact card: 1,000 people will receive a simple, bilingual (Dutch and English) contact card. The card is designed to be clear and inviting, without the usual blue envelope. It includes a QR code linking to the official Tax Authority website and the phone number for the BelastingTelefoon Buitenland (Tax phone line for foreign residents).
2. Phone call: Another 1,000 people will receive a phone call from Tax Office staff. During the call, staff explain the reason for contacting and offer assistance in either Dutch or English.

Goal: prevent problems

The aim of the pilot is to help taxpayers avoid issues such as fines or tax debts. According to Marieke Wagter, program manager for Early Detection, the Tax Authority wants to support people before problems arise.

Security measures

Due to concerns about phishing and scams, the Tax Authority has taken steps to make sure recipients recognize the communication as legitimate. The contact card includes a QR code and official phone number to help verify authenticity.

Proactivity

The cards were sent out on June 16. The Tax Authority says this initiative is part of a broader effort to provide accessible and proactive service to taxpayers, especially as more people live and work internationally.The pilot will assess which method (card or phone call) is more effective in prompting overseas taxpayers to file their returns.